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Where are my pictures?
If you have been granted access to a gallery, log in first, then click on "My Pictures" under "My Account" toward the top right of the screen.

What is My Pictures?
My Pictures are galleries that have limited access to them that you have access to.

Will the images I select stay in my shopping cart?
Your images will stay in your shopping cart until you either place the order or delete them yourself as long as the gallery has not expired.

I can't seem to log in.
Log in information is case sensitive, be sure you have entered it correctly. If you have forgotten your password, click on the forgot password link on the login screen.

I have been sent access information for a gallery, what do I do?
Click the Access Gallery link. Enter in the access code on that page. If correct, you will be able to view the gallery. If you have an account and are logged in, then you will only have to do this once and this gallery will be listing in My Pictures.

I am using my mobile phone and can't see the option to purchase below each image.
The option to purchase is only visible when using a computer or iPad.

What is the turnaround time after I submit my order?
Orders are ready within 1 - 2 weeks.